Webcast
Follow the Leader: How to Choose and Measure the Reverse Logistics Champion in Your Organization
Automating reverse logistics processes have provided organizations with an effective method for recouping revenue from returns and improving customer service. But what if you haven't yet adopted these processes? How do you determine who in your organization should be the reverse logistics champion? What department should they be in and how does this decision impact the specific measurements that are used to define their success?
Join supply chain expert Pat Anderson in a 45-minute Webcast to learn who is best suited to be the reverse logistics champion and the typical challenges that person faces. You'll discover how the specific choice of who is chosen as reverse logistics champion affects the pain points that person deals with and the KPIs their department is measured by.
| Presented by: | Pat Anderson Senior Solution Architect, TAKE Supply Chain |
| Duration: | 45 minutes |